Streamlining and unlocking the value of assets
We believe that the delivery of a Corporate Landlord model is key to sustainable property related services within organisations. Corporate Landlord can provide the necessary strategy, it also remains important to optimise the functions, services and processes within it to ensure value. This includes not just the buildings themselves, but for the services who use them.
We understand that the management and maintenance of property is becoming increasingly challenging, whether that be increasing backlog maintenance, the ongoing re-structuring of commercial portfolios, optimising the delivery of Facilities Management services against reducing budgets, and changing work patterns impacting on what we need from buildings.
Working in partnership with the services, staff and members of the public who use buildings, will ensure we can optimise the current property portfolio and the processes for maintaining it, to ensure sustainable delivery.
Peopletoo offer insight, develop solutions and transform the way we manage and maintain buildings.
Collaborating with your team, we bring the hands-on experience and expertise needed to diagnose challenges and co-design solutions to improve property related services.
Focussing on the implementation and re-design of Corporate Landlord models, the commissioning and delivery of Facilities Management, and leading on asset disposal programmes, we help you deliver impactful change alongside financial savings.
Experienced Consultants
Our hand-picked team share an extensive background working in property and have a variety of professional accreditations, giving us invaluable understanding and practical experience regarding your challenges.
Evidence-Based Change
We start with baselining your service, helping you to understand your portfolio including the ‘true cost’ of managing property, and the optimum strategy for maintaining it moving forwards.
Stakeholder Engagement
We engage both staff within Property teams, as well as stakeholders in frontline services to clarify roles and responsibilities, whilst ensuring that recommendations are understood and owned.
Local Context
Our work is firmly rooted in the context of your organisation, and that whilst our solutions are rooted in a set of guiding principles, they vary accordingly.
A ‘right-purposed’ asset base, maintained within budget
We’ll take you back to first principles, understanding what buildings you hold, the budgets you have assigned to manage them, optimising the services which maintain them, and clarifying whose responsibility it is to perform tasks.
With detailed knowledge of the full scope of property related services, we deliver transformational programmes to understand your context, enable buildings to better support those who use them, whilst making best use of your budget.
Whether you’re looking to implement a Corporate Landlord model, re-design an existing one, or need expertise in a specific area of its delivery, we provide capacity for positive and sustainable change.
Corporate Landlord
Crucial to the delivery of property related services is that they are facilitated through a Corporate Landlord model which brings all property functions, budgets and staffing into a single team.
Whilst Corporate Landlord has been the best practice approach to property management for some time, with many organisations now operating a version, optimisation of the model is a critical feature of our work. At a time of acute financial pressures and declining building condition, a properly functioning Corporate Landlord is crucial to enhancing decisions on asset disposals, changes to Facilities Management specifications and ensuring compliance.
Focus areas:
Creating overall strategy for the Corporate Landlord model, including governance, and associated policies and processes
Forensic budget analysis to baseline property related spend
Setting the service standards for how property will be managed and maintained
Clarifying roles and responsibilities for property management
Identifying staff who may be suitable to transfer to Corporate Landlord
Confirm assets within the model, including any deviations in asset groups
Asset Challenge
Budgets are now insufficient to effectively manage the liabilities which exist across the estate. As such, disposals are now critical to right-size the asset base, before using some of the budgets which are released and the capital receipts generated to reinvest in to the assets which remain.
Whilst many organisations have disposed assets, these have tended to focus on the commercial portfolio, or office estate, but significant potential remains in the wider operational estate. Therefore, critical is engagement with frontline services to understand their strategy and what assets they require where in future, whilst identifying assets which ca now be released.
Focus areas:
Use Peopletoo’s wider expertise to challenge service assumptions, and consider frontline service strategy and its impact on asset requirements
Variety of approaches to best fit the Council, including ‘Town Plans’, service by service, before identification of cross-cutting opportunities
Use of qualitative and quantitative data to inform asset performance and how could be optmised
Baseline property data, including condition, budget and spend, and potential capital to be released through disposal
Re-design of governance to ensure effective sign-off processes for disposals
Facilities Management
The commissioning and delivery of Facilities Management (FM) is critical to the effective management and maintenance of an organisation’s estate.
FM means different things to different people so, linking it to the delivery of Corporate Landlord is crucial to clarify the roles and responsibilities of the property team and the services it will deliver, whether that be building management, cleaning, security, repairs and compliance. Peopletoo work with you to review, design and implement the most efficient approaches to these services. Whether that be optimising in-house delivery, altering specifications, or implementing alternative delivery models such as outsourced.
Focus areas:
Clarify roles and responsibilities between FM team and building occupiers
Review and re-design FM specifications within defined budget envelope
Undertake detailed appraisals of future delivery models, including mix of in-house and outsourced provision
Manage and lead on end-to-end procurement activities
Optimise management of statutory compliance activities
Learn from our previous case studies:
