Peopletoo created a vision and clear narrative for change alongside key players across Slough Borough Council. Together we delivered a structured, long term plan to improve performance in practice, enhance focus on Independence and ensure best value. The outcomes achieved over the 3 years were a product of true partnership.

Peopletoo do what they say they are going to do and more. They not only deliver against the spec and to standards always above expectation, but they create environments which enable colleagues and partners to challenge each other and reflect together too. They’re also really nice people!

Bristol City Council has made a strong commitment to co-production and Peopletoo engaged with this early on. This has created a strong foundation for change readiness and has supported our leadership team on a path of transformation and culture change. Peopletoo brought expert knowledge and insight to the various projects whilst providing coordination of the programme of work. The Peopletoo team were collaborative and responsive throughout.

Good quality subject matter experts, with senior experience within Local Authorities, have offered effective challenge and co-created potential solutions across a range of issues in the service. Projects have been well scoped with Peopletoo staff committed to supporting officers to working at pace to conclusion as well as adapting as situations change.

I have worked with Peopletoo on a number of occasions. Their expertise is second to none. I have found them to be impressively knowledgeable and a very experienced team. Our work together with Peopletoo has been exclusively in Children’s but I have no doubt that they would be equally skilled in many other areas! As a value driven organisation it was refreshing to work with an organisation with a similar approach – this and the huge practical changes and financial benefits make Peopletoo a must work with organisation.

Over the past two years, Peopletoo has been helping us with various programmes and projects across the Council, from contract efficiencies in Place and Growth, to improved and cost-effective ways of working across Adult Social Care and Children's Services. They have added immense value through their expertise and approach, which flexes to the particular needs of the Council. Our appreciation of what they bring is demonstrated by the increasing number of assignments we have engaged them on since our initial commission last year.

Peopletoo quickly embedded themselves within our teams with a shared ambition to improve outcomes for people drawing on services. There was a genuine ‘do with’ approach which was valued. They worked alongside our teams to observe practice, gather internal performance information and interrogate our ways of working. This approach built confidence within the directorate and also with our wider business partners. Peopletoo worked with service leads to test assumptions and identified opportunities to develop meaningful implantation plans. They were consistently credible and knowledgeable within their subject areas - Subject Matter Experts were used to engage with teams and this supported the credibility of the project as a whole and the buy-in from teams to take forward the proposed projects.

Working together with PeopleToo to develop our SEND improvement programme enabled us to develop a comprehensive, ambitious, yet achievable programme of work. Their collaborative approach combined with their understanding of the specific challenges we are facing has been invaluable. The team’s ability to listen, adapt and provide constructive challenge has been crucial in helping us to achieve our objectives. As we moved to the mobilisation phase, the pace at which they have been able to drive forward elements of the programme is something we could never have achieved with our own resources. We now feel confident and well prepared to continue with the delivery phase, thanks to the skills and insight they were able to share with us.

Peopletoo supported us for over a year, delivering an initial review of our Estates and Facilities function, before supporting us with the implementation of our Estates Management Partnership Agreement and Maintenance policy. They supported us with detailed engagement with a wide group of stakeholders to identify current issues, before developing solutions to resolve. Peopletoo were a key part of our project team, working closely alongside us to ensure that their outputs delivered in full and, upon completion, could be smoothly handed over to the team to progress. They brought their extensive knowledge of the Property sector to ensure we were sighted on best practice and could use this to inform the bespoke outputs.