Case Studies

Adult Social Care

London Borough of Harrow - Commissioning Review

A targeted review of Adult Social Care commissioning in Harrow identified over £8m in potential savings, with sustainable, cost-effective solutions designed to improve outcomes and strengthen all-age commissioning.

Slough Borough Council - Transformation Programme

A three-year transformation of Adult Social Care in Slough delivered over £14.4m in validated savings through redesigned services, improved demand management, and a focus on long-term sustainability.

Bristol City Council - Designing a Target Operating Model for Adult Social Care

Peopletoo addressed key issues in the Adult Social Care pathway, including long waiting times, workforce shortages, and inefficient processes, by co-designing a new Target Operating Model.

Westmorland and Furness Council - Review of Independent Care Market and Internal Care Service

A comprehensive review in Westmorland and Furness produced a co-designed operating model, identifying partnership opportunities, delivery options, and clear steps to improve outcomes and manage cost and demand pressures.

North Northamptonshire Council - Diagnostic

A diagnostic review of North Northamptonshire’s Adult Social Care identified £3.2–£5m in potential annual savings and recommended improvements to strengthen practice, enhance transformation efforts, and align services with the target operating model.

Stockton-on-Tees Borough Council - Enhancing Independence Through Reablement and Enablement

By conducting a system-wide review, Stockton-on-Tees identified over £2 million in annual savings and improved reablement, hospital discharge, and enablement services, supporting more people to live independently and reducing long-term care reliance.

Children's Services

Torbay Council - Co-Production of Early Help Model

A co-produced Early Help Model in Torbay strengthened local partnerships, established a Hub and Spoke delivery network, and supported the Council’s journey from “Inadequate” to “Good” by improving coordination, reducing referrals, and enhancing outcomes for children and families.

London Borough of Richmond Upon Thames - Full Review of the End-to-End Home to School Transport Service

The review of Richmond’s Home to School Transport service identified opportunities to improve efficiency, enhance supplier engagement, and increase personal travel budget uptake, with recommended changes offering potential savings of up to 11%.

Gateshead Council - Home-to-School Transport SEND Review

A comprehensive review of Gateshead’s SEND Home-to-School Transport identified policy updates, technology improvements, and alternative delivery options, achieving around 9% savings while ensuring future service sustainability.

Sefton Council - Implementing the Conversational Model in the Front Door

Implementing the Conversational Model at Sefton’s Front Door improved partner communication, streamlined decision-making, and reduced delays, leading to more proportionate responses and positive feedback from practitioners.

Wokingham Borough Council - Securing Stability and SEND Outcomes Through the Safety Valve Programme

Wokingham Borough Council secured a £20m Safety Valve agreement by reshaping partnership governance, reducing EHCP requests by 15%, improving support for children with SEND, and fully achieving Accelerated Progress Plan goals.

Southend-on-Sea City Council - Strategic Commissioning and Brokerage Review

A review of Southend-on-Sea City Council’s commissioning and brokerage function identified over £4 million in savings, improved placement decision-making, and delivered immediate and long-term improvements to outcomes for children and young people.

Somerset Council - Transforming Children’s Services: Reducing Costs and Improving Outcomes

A focused review of Children’s Services led to an £11m savings plan, £4m in new health funding, and a transformation programme improving collaboration, service delivery, and financial oversight.

Surrey County Council - Commissioning Model for Travel Assistance

By reshaping commissioning practices and reviewing transport systems, Surrey County Council achieved £3.5m in planned savings, £600k through mileage rate changes, and a 7% overall cost reduction.

Cumberland Council - SEND Inspection Diagnostic Support

Cumberland Council strengthened its inspection readiness, unified strategic priorities, and adopted over 30 system-wide improvements, enhancing EHCP quality, multi-agency working, and co-production ahead of its upcoming SEND inspection.

Stockton-on-Tees Borough Council - Redesigning Transitions: A Person-Centred Approach

An in-depth assessment of transitions from Children’s to Adult Social Care identified key challenges and delivered strategic clarity, improved pathways, and enhanced commissioning to support earlier planning, better outcomes, and a person-centred approach.

Gloucestershire County Council - SEND Joint Commissioning and Complex Care

Gloucestershire developed a clear, collaborative Joint Commissioning Strategy and defined its complex needs cohort, enabling more effective, joined-up support for children and young people and achieving improved outcomes with greater cost-efficiency.

Property & Facilities Management

London Borough of Haringey - Operational Portfolio Asset Challenge

Haringey Council’s Asset Challenge reviewed 77 properties, identifying £15 million in potential capital receipts, £700k in revenue savings, and £440k in cost avoidance, while supporting strategic decision-making and optimising asset use across the portfolio.

Nottingham City Council - Corporate Landlord Business Case Development

A comprehensive business case was developed for Nottingham City Council’s Corporate Landlord model, delivering a clear operational framework, improved governance, aligned roles, and financial strategies that enhance property management efficiency and value for money.

London Borough of Haringey - Implementing the Corporate Property Model

A tailored Corporate Property Model was designed and implemented, aligning staffing, budgets, and processes, categorising 77 assets, and identifying £1.9m in annual savings and £700k in capital cost avoidance.

Cornwall Council - Development of Facilities Management Model and Business Case

Through the development of a new FM model and business case, Cornwall Council achieved £1.7 million in annual savings, improved service delivery across 6,000 properties, and realised significant social and environmental benefits.

Strategic Change

Wandsworth Council - Operations Appraisal of ELC Contract

Wandsworth Council’s operations appraisal identified £593,000 in savings by improving contract management, reinstating fees, and recommending joint procurement, resulting in enhanced financial and social value.

Wokingham Borough Council - Financial Diagnostic

Wokingham Borough Council identified £3.7m in net savings over three years through a comprehensive financial diagnostic, enabling a detailed plan and transformation programme aligned with service improvement goals.

Northumberland County Council - Transforming Corporate Services for a Better Northumberland

Northumberland County Council identified up to £38 million in additional annual savings through a cross-cutting corporate services review, enabling more efficient service delivery, reduced duplication, and improved long-term performance management.

Somerset Council - Council-wide and Children’s Services Transformation

Somerset Council identified over £11 million in savings and significant cost reduction opportunities across Children’s Services and third-party expenditure, helping to mitigate financial risk and lay the groundwork for sustainable transformation.

Royal Borough of Kingston Upon Thames - Commercial Review of Third Party Spend

Exceeding its original £1.4 million savings target, the Royal Borough of Kingston Upon Thames Council achieved over £2.4 million in annual efficiencies, while enhancing contract management, commissioning processes, and internal capability across multiple service areas.

CASE STUDIES